Legal

Privacy Policy

Last updated: August 4, 2026

Crowdstax is a launch, discovery, ranking, forum, media, and product submission platform for internet builders, startups, tools, creator-led projects, and builder communities. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you may have.

This policy is written for the current Crowdstax product, including newsletters, paid Pro and Sponsor launch options, product discovery, and email preference tools. We do not sell personal information. If that changes, we will update this policy and provide any notices or choices required by applicable law.

Who we are and how to contact us

Crowdstax operates crowdstax.com and related Crowdstax pages, accounts, submission flows, community features, and public discovery surfaces. For privacy questions or requests, contact us through the contact page or email support@crowdstax.com.

Scope of this Privacy Policy

This policy applies to Crowdstax websites, public pages, product and launch discovery surfaces, forums, account features, submission flows, contact forms, advertising inquiry flows, newsletter signup forms, moderation tools, authenticated support chat, the Crowdstax Scout browser extension, and related services that link to this policy.

It does not apply to third-party websites, products, services, or communities that Crowdstax links to or that users mention in submissions, comments, posts, profiles, or product pages.

Information we collect

Account and profile information

If you create an account or sign in, we may collect information such as your name, email address, username, avatar, bio, website links, social links, authentication identifiers, account settings, profile details, badges, and related account metadata.

Product submission and launch information

When you submit or manage a product, launch, tool, startup, article idea, or related listing, we may collect product names, descriptions, taglines, categories, launch tags, URLs, logos, screenshots, pricing details, maker contact details, team or member attribution, status information, review notes, rejection reasons, and other information you provide.

Forum, comment, report, moderation, and community activity

Crowdstax may collect posts, comments, discussion replies, reactions, upvotes, bookmarks, reports, notifications, moderation decisions, moderation notes, product status changes, badge assignments, and related activity records. Some activity may be associated with your account, profile, product, team, or submitted content.

Newsletter, contact, advertising, and communication information

If you sign up for updates, request information, contact us, or submit an advertising or sponsorship inquiry, we may collect your name, email address, company or project name, role, website, message content, campaign goals, budget ranges, preferred contact method, and other information you choose to provide.

Authenticated support-chat information

If you are signed in and choose to open Crowdstax support chat, we use Chatwoot Cloud to provide that conversation. We may send Chatwoot a stable opaque support-contact identifier, your display name, email address, avatar where available, the messages and attachments you choose to send, and limited technical information needed to deliver the chat. The Chatwoot widget is not loaded for signed-out visitors and is loaded for signed-in members only after they select the first-party chat launcher.

Newsletter signup, preferences, engagement, and unsubscribe information

If you subscribe to the Crowdstax newsletter, we collect your email address, subscription status, signup source, consent and unsubscribe timestamps, and an optional account link if you are logged in. We use this to manage newsletter consent, avoid duplicate signups, honor unsubscribe choices, and keep suppression records. Newsletter emails may include unsubscribe and preference controls, and unsubscribe requests are honored through those controls, account settings where available, or support requests. Crowdstax uses Resend as an email service provider for provider sync and email delivery infrastructure. Resend may process email addresses, subscription status, delivery events, bounce, complaint, suppression, and unsubscribe events, and engagement information such as opens or clicks where enabled or supported.

Usage, device, log, analytics, and security information

We may collect technical information such as IP address, browser type, device type, operating system, referring pages, pages viewed, timestamps, request logs, approximate location derived from technical signals, session events, performance data, bot protection results, authentication events, abuse-prevention signals, and error logs.

Cookies and similar technologies

Crowdstax and its service providers may use cookies, local storage, pixels, SDKs, and similar technologies to keep the site working, remember preferences, support authentication, protect against abuse, understand traffic, measure performance, and evaluate marketing or advertising effectiveness.

Cookie and similar technology categories

Crowdstax may use the following categories of cookies or similar technologies:

Essential cookies and local storage: authentication, security, session handling, forms, preferences, rate limiting, bot protection, and abuse prevention.
Analytics and performance technologies: traffic measurement, page usage, performance, errors, infrastructure logs, Google Search Console, Google Analytics 4, and Vercel analytics or infrastructure data where configured.
Functionality technologies: saved settings, logged-in experiences, preference storage, and features that make repeated use of Crowdstax easier. When a signed-in member chooses to open support chat, Chatwoot may use similar storage needed to maintain that requested conversation.
Advertising and marketing technologies: where used, these may support sponsored placements, campaign measurement, affiliate or partner campaigns, or reporting. We will update this policy if we enable remarketing or similar advertising technologies.
Email and newsletter pixels: only if enabled or supported by an email provider, these may measure delivery, opens, clicks, and similar email engagement metrics.

Information from third-party services

We may receive information from services used to run Crowdstax, such as authentication, database, storage, hosting, security, analytics, bot protection, email delivery, search indexing, advertising, sponsorship, or infrastructure providers. For example, Crowdstax uses Supabase for authentication, database, and storage, Vercel for hosting and deployment infrastructure, Turnstile or similar tools for bot protection, Chatwoot Cloud for member-requested support chat, and Google Search Console for search visibility. Crowdstax also uses Google Analytics 4 to understand site usage and improve public discovery pages.

Crowdstax Scout browser extension

Crowdstax Scout operates only when you choose its toolbar or context-menu action on a public webpage. It does not monitor your browsing in the background. When you invoke Scout, the extension sends the selected public page URL to Crowdstax over HTTPS so we can check whether the product is already listed. Crowdstax may retrieve that public URL to perform the requested lookup and extract public metadata.

Scout may inspect limited public page content locally in your browser to generate copyable discovery context. That inspected content remains local to the extension and is not sent to Crowdstax or another third party by Scout. Scout does not collect cookies, form entries, credentials, screenshots, persistent browsing history, or background browsing activity. It uses only temporary in-memory page context for the current Scout action.

We do not sell Scout lookup data or use it for advertising, creditworthiness, or unrelated profiling. This section describes Scout's extension behavior; our other disclosures still apply to the Crowdstax website and to service providers that operate its hosting, security, and infrastructure.

Connected third-party accounts

If Crowdstax later supports sign-in or profile connection through third-party services, Crowdstax may receive information authorized by you and the provider, such as an account identifier, email address, username, avatar, or profile details. We will update our disclosures as needed if those features are enabled.

How we use information

We use information to:

Operate, maintain, secure, and improve Crowdstax.
Create and manage accounts, profiles, authentication, and user settings.
Review, approve, reject, remove, rank, organize, and display submitted products and launch content.
Support forums, discussions, comments, reactions, upvotes, bookmarks, reports, badges, and notifications.
Moderate content, investigate abuse, enforce rules, and protect users, products, and the platform.
Respond to contact requests, support questions, advertising inquiries, and business communications.
Send newsletters, launch digests, builder updates, product roundups, account messages, and service emails where enabled.
Measure site traffic, product performance, content performance, advertising performance, and user experience.
Administer paid Pro and Sponsor launch options, including payment status, launch placement, and related account benefits.
Evaluate and operate sponsorships, newsletters, affiliate links, partner campaigns, and advertising analytics where available.
Comply with legal obligations and protect Crowdstax, users, service providers, and the public.

Public content and search indexing

Crowdstax includes public and SEO-indexed discovery pages. Product submissions, approved product pages, categories, launch tags, profiles, team or member attribution, badges, comments, forum posts, reactions, reports that become part of moderation context, public activity, and editorial content may be visible to other users and may be indexed by search engines or referenced by third-party services.

Do not submit private, confidential, or sensitive information in public fields. If you ask us to remove content, we will review the request, but copies may remain in search engine caches, third-party archives, backups, logs, or places outside our control.

Analytics and measurement

We use analytics and similar technologies to understand traffic, improve the product, secure the site, measure performance, debug issues, evaluate marketing, and understand how public pages are used. Current analytics may include first-party logs, Vercel analytics or infrastructure data, Google Search Console, and Google Analytics 4.

When configured, the Google Analytics 4 script is loaded across Crowdstax. Crowdstax suppresses its own route-based Google Analytics pageview events on certain private account and administrative paths. On eligible paths, Google Analytics 4 helps us understand site traffic, referral sources, page usage, engagement, performance, and how visitors interact with public pages and important site actions. Google Analytics 4 may process information such as pages viewed, events or interactions, timestamps, referring pages or traffic sources, browser and device information, approximate location derived from technical signals, and cookie or similar identifier data depending on browser settings and configuration.

Google Analytics may use cookies or similar technologies to help measure usage and recognize repeat visits or sessions. Google may process analytics data according to its own terms and privacy practices. Crowdstax should not intentionally send names, email addresses, account IDs, product submission content, or other directly identifying account data to Google Analytics, and we do not use Google Analytics to collect sensitive personal information. We try to use analytics in a way that is proportionate to operating and improving Crowdstax.

For approved product pages, Crowdstax also uses a first-party anonymous analytics cookie for up to one year to recognize repeat measurement. We record the product, event type, broad source category, and timestamp, then derive and store a one-way hashed identifier to deduplicate views and help prevent abuse. These product analytics records do not include raw IP addresses, and product owners see aggregate metrics only—not visitor identities or individual activity.

Cookies and user choices

You can often control cookies through your browser settings. Blocking cookies or local storage may affect account login, security checks, preferences, forms, analytics measurement, or other site features. Browser privacy settings, extensions, cookie blocking, or deleting cookies may reduce or prevent some Google Analytics measurement and may reduce repeat-view deduplication for first-party product analytics. More information is available on our Privacy Choices page.

Newsletters, promotional emails, and sponsored content

If you sign up for newsletters or updates, we may use your email address to send launch notes, builder tools, product discovery updates, internet business stories, launch digests, product roundups, editorial updates, sponsored newsletter placements, promotional messages, and other Crowdstax communications. Newsletter messages should identify Crowdstax, avoid misleading subject lines, and include an unsubscribe or preference-management method when sent.

Newsletter consent is separate from account and transactional email preferences. You can opt out of marketing or newsletter emails through account settings if you are logged in, by using unsubscribe tools where available, or by contacting us. Even if you opt out of marketing or newsletter emails, we may still send necessary transactional, account, security, moderation, legal, or service-related messages.

We may use email provider events such as bounces, complaints, suppressions, unsubscribes, and contact status changes to maintain newsletter preferences, protect deliverability, and avoid sending newsletter messages to people who have opted out or whose address should not receive them.

Account signup may include a visible newsletter checkbox that is checked by default. You can uncheck it before joining. If you subscribe, you can later unsubscribe from account settings or available unsubscribe controls.

Advertising, sponsorships, promoted placements, and affiliate links

Crowdstax may support advertising, sponsorships, promoted products, sponsored category placements, sponsored newsletter content, affiliate links, partner campaigns, or related measurement. We may use information to respond to sponsorship inquiries, manage campaigns, prevent fraud, measure impressions or clicks, evaluate campaign performance, and report aggregated or campaign-level results to sponsors or partners.

We do not sell personal information. Sponsored content or affiliate links, if used, should be identified in the relevant context where practical.

Payments and transactions

Crowdstax offers paid Pro and Sponsor launch options through Stripe Checkout. Stripe processes payment details under its own terms and privacy practices. Crowdstax does not receive or store full payment card numbers.

To administer a purchase, Crowdstax may receive or store transaction-related records such as a Stripe customer identifier, checkout-session or payment-intent identifier, selected plan, price identifier, payment status, timestamps, and the product associated with the purchase. We use these records to confirm payment, publish or update the relevant launch, provide the purchased plan benefits, maintain accounting and fraud-prevention records, and address refunds or disputes where applicable.

How we share information

Service providers and processors

We may share information with vendors and service providers that help operate Crowdstax, including hosting, deployment, authentication, database, storage, analytics, bot protection, security, payment processing through Stripe, email delivery through Resend, newsletters, customer support through Chatwoot Cloud, search indexing, error monitoring, advertising operations, and administrative tools. These providers process information on our behalf or under their own terms, depending on the service.

Legal, safety, abuse prevention, and compliance disclosures

We may disclose information if we believe it is reasonably necessary to comply with law, respond to legal process, protect rights or safety, investigate abuse, enforce our terms or guidelines, prevent spam or fraud, secure the platform, or protect Crowdstax, users, service providers, or the public.

Business transfers

If Crowdstax is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, information may be transferred or disclosed as part of that process, subject to appropriate confidentiality and legal requirements where applicable.

Data retention

We keep information for as long as reasonably needed to operate Crowdstax, provide services, maintain records, resolve disputes, enforce rules, protect security, comply with legal obligations, and support legitimate business needs. Retention periods may differ depending on the type of information, whether it is public content, whether it is tied to an account, and whether it is needed for moderation, safety, accounting, legal, or technical reasons.

Backups, logs, and archived records may persist for a limited period after deletion from active systems.

Crowdstax currently uses Chatwoot Cloud's Hacker plan for authenticated support chat. That plan provides a 30-day conversation-retention period. We will update this policy before changing the support-chat provider or materially changing that retention period. You may request access to or deletion of support-chat information by contacting support@crowdstax.com.

Account deletion and content removal

You may contact us to request account deletion, correction, export, or removal of certain content. We may need to verify your request before acting on it. Some public or community content may remain visible if removal would break conversations, product records, moderation history, legal records, or platform integrity. Where appropriate, we may anonymize, detach, hide, or remove information instead of deleting every associated record.

Your privacy choices and rights

Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may also have the right to withdraw consent where processing is based on consent. These rights are not absolute and may depend on applicable law, verification, and Crowdstax's need to retain information for legitimate, legal, safety, or operational reasons.

To make a privacy request, use the contact page or email support@crowdstax.com.

Privacy request process

You may contact Crowdstax to request access, correction, deletion, export, restriction, objection, or other privacy rights depending on your location. We may need to verify your identity or authority before fulfilling a request.

Requests may be denied or limited where they are fraudulent, repetitive, legally restricted, technically infeasible, or conflict with moderation, security, legal, public-content, or platform-integrity needs. We try to respond within a reasonable period, or within timelines required by applicable law.

California and other U.S. state privacy rights

Depending on your location, you may have rights to know or access personal information, delete information, correct inaccurate information, obtain a copy of information, opt out of certain uses, and not be discriminated against for exercising privacy rights. Crowdstax does not currently sell personal information.

We do not claim to process all browser-based opt-out signals automatically unless support is implemented. Use the Privacy Choices page or contact us to make a request.

Email and newsletter choices

You may unsubscribe from marketing or newsletter emails using account settings if you are logged in, using the unsubscribe link or tools provided in newsletter emails where available, by using preference-management tools if provided, or by contacting us at support@crowdstax.com. We may retain subscription, unsubscribe, bounce, complaint, and suppression records as needed to honor your choices, maintain deliverability, and avoid resubscribing you by mistake.

Do Not Track and Global Privacy Control

Some browsers send Do Not Track or Global Privacy Control signals. Crowdstax does not currently sell personal information, and we do not claim automatic recognition of these browser signals unless support is implemented. If Crowdstax later enables technologies that legally require opt-out recognition, we will update our tools, practices, and policy accordingly. See Privacy Choices for current request options.

Complaints

If you have a privacy concern, contact us through the contact page or email support@crowdstax.com. If laws in your location provide rights to complain to a privacy regulator or other authority, you may have those rights.

Children's privacy

Crowdstax is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to Crowdstax, please contact us so we can review and take appropriate action.

Security

We use administrative, technical, and organizational safeguards designed to protect information. No website, database, network, or transmission method is completely secure. We cannot guarantee absolute security, but we work to keep access limited to people and systems that need it to operate, support, moderate, secure, and improve Crowdstax.

Security incidents

If Crowdstax becomes aware of a security incident involving personal information, we may investigate, take steps to reduce harm, and notify affected users, service providers, regulators, or others where required by law or where appropriate under the circumstances.

International users

Crowdstax may be accessed from different countries. Information may be processed in the United States or other locations where Crowdstax, its infrastructure providers, or service providers operate. Those locations may have privacy laws that differ from the laws where you live.

Links to third-party websites

Product pages, profiles, articles, ads, comments, forum posts, and newsletters may link to third-party websites or services. Crowdstax is not responsible for the privacy practices, content, security, or policies of those third parties. Review their policies before sharing information with them.

Changes to this policy

We may update this Privacy Policy as Crowdstax evolves, including when we add features, vendors, analytics, advertising, newsletters, preference tools, or legal disclosures. The "Last updated" date shows when the policy was last revised. Material changes may be communicated through the site, email, or other reasonable methods.

Contact us

For privacy questions, account requests, deletion requests, accessibility-related privacy concerns, or newsletter preference issues, contact Crowdstax through the contact page or email support@crowdstax.com.